At Pelle Pregiata, we are committed to delivering your premium leather goods with care and efficiency. This Shipping Policy outlines how and when you can expect to receive your orders placed through www.pellepregiata.com.

1. Shipping Destinations

We currently ship to:

• Domestic (Country): [All over india]
• International

If your location is not listed at checkout, please contact us at support@pellepregiata.com for assistance.

2. Processing Time

• Orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or holidays will be process by the next business day.
• Custom or made-to-order items may require additional processing time (details will be noted on the product page).

3. Shipping Rates & Delivery Times

Delivery times are estimates and may vary due to external factors (customs, weather, carrier delays, etc.).

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your shipment via the carrier’s website or through your Pelle Pregiata account.

5. Customs, Duties & Taxes (for International Orders)

International customers are responsible for any applicable customs fees, duties, or taxes imposed by their country. Pelle Pregiata is not liable for delays caused by customs clearance.

6. Delivery Issues

a. Lost or Stolen Packages

If your package is marked as delivered but not received, please check with neighbours or your local courier. If still missing, contact us at support@pellepregiata.com within 5 business days.

b. Damaged Items

If your item arrives damaged, email us photos and your order number within 48 hours of delivery.

7. Contact Us

If you have any questions about shipping or your order, feel free to reach out to us:

📧 Email: support@pellepregiata.com
🌐 Website: www.pellepregiata.com